Order Receipt
What should I do if I mistakenly confirmed receipt?How do I extend the shipping date for my order?If I buy from different suppliers, can the products be shipped together?What do the acronyms listed in the shipping section of a Trade Assurance order stand for?Announcement on Adjustment to Shipment Timeline Rules for Ready To Ship Products on Alibaba.com during the 2020 Spring FestivalHow does Alibaba ensure the shipping info of the Trade Assurance order is real?How do I confirm my order receipt?What is the shipping area of Trade Assurance order?When will I receive my order?What does the order status 'shipment started' mean?Can I use my own shipping provider for my Trade Assurance order?Will I receive a reminder from Alibaba.com when the shipping deadline is approaching?What can I do if Trade Assurance order is confirmed receipt automatically or mistakenly?When will the supplier ship my Trade Assurance order?How do I trace my order with the tracking number?
Alibaba.com
Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.