What is the shipping area of Trade Assurance order?
Currently, Trade Assurance supports exports from China to other countries/areas, except to Iran, North Korea, Syria, Cuba, Sudan, Egpyt and Crimea.
Order Receipt
What does the order status 'shipment started' mean?
What can I do if Trade Assurance order is confirmed receipt automatically or mistakenly?
What should I do if I mistakenly confirmed receipt?
How do I extend the shipping date for my order?
How do I confirm my order receipt?
How do I trace my order with the tracking number?
Alibaba.com
Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.