How do I trace my order with the tracking number?

For order shipped via Express, you could trace on http://www.17track.net/en with the tracking number provided.

For order shipped via Sea Freight or other methods, check with the related logistics company directly or on their official website for delivery info. Also, you can check with your supplier.

Order Receipt

What does the order status 'shipment started' mean? What can I do if Trade Assurance order is confirmed receipt automatically or mistakenly? What should I do if I mistakenly confirmed receipt? How do I extend the shipping date for my order? How do I confirm my order receipt? How do I trace my order with the tracking number?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.