Will I receive a reminder from Alibaba.com when the shipping deadline is approaching?
Currently, the shipping deadline reminder is only available on seller side. Buyer will only get email notification when the shipment delay.
Order Receipt
What does the order status 'shipment started' mean?
What can I do if Trade Assurance order is confirmed receipt automatically or mistakenly?
What should I do if I mistakenly confirmed receipt?
How do I extend the shipping date for my order?
How do I confirm my order receipt?
How do I trace my order with the tracking number?
Alibaba.com
Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.