How does the Inspection Service work?

1. The inspection company will notify the buyer and the seller via email after receiving the inspection request.

2. The seller provides an appointment application form and other materials to schedule an appointment for the on-site check.

3. If there are special inspection requirements, the buyer can reply to the inspection email with their requirements included.

4. The inspector will perform the on-site inspection according to the scheduled appointment time. (Note: The seller must have at least 80% of the products finished and packaged before the goods are inspected.)

5. The inspection company issues the inspection report.

6. The buyer can view or download the inspection report online.

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.