Alibaba FAQ

Can I add Inspection Service to my order after the initial payment?

Yes, you can add Inspection Service after the initial payment of a Trade Assurance order in the event that you have obtained consent from the supplier and booked the service at least 7 working days before shipment.

Please go to orders- All Orders, find the order and Add Servcie on the order detail page as below:Can I add Inspection Service to my order after the initial payment?Can I add Inspection Service to my order after the initial payment?

Inspection

What should I do if the inspection report indicates a failed or pending status? What happens after payment is completed for inspection order? How do I cancel an inspection service? How to contact the inspection company? How to apply refund for value-added service? How to check the inspection result?

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