What is transaction level?

Transaction level means the rating of the seller's ability to complete online orders on Alibaba.com. It can be divided to 10 levels. The higher level helps sellers to gain more buyers' attention and more rights on Alibaba.com platform.

Place Order

How do I cancel a Trade Assurance order? Can I change my shipping address? How do I modify my Trade Assurance order? What is OneTouch? Why cannot I add products to shopping cart? How to check Trade Assurance order status?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.