Can I change my shipping address?

Whether the shipping address can be modified depends on the order status.

1: For orders 'Waiting for supplier to confirm order':  You cannot modify directly. Please sign into All Orders, click Request modification,enter your request and wait for supplier to modify the shipping address.
Can I change my shipping address?

2: For orders 'Waiting for payment': You cannot modify directly. Please sign into All Orders, click Request modification,enter your request and wait for supplier to modify the shipping address.

Can I change my shipping address?

3. For orders in payment processing, it can not be modified until payment arrives. Please wait patiently for payment arrival.

4. For orders 'waiting for supplier to ship': You cannot modify directly. Please sign into All Orders, click Request modification,enter your request and wait for supplier to modify the shipping address.

Can I change my shipping address?

5. For orders shipped: It can not be modified anymore.

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.