What is Alibaba.com Order Tracking Service?
Order Tracking Service is a free services to help you track production and simplify dropshipping. With this service, you can keep track of your production status and check the quality of your Trade Assurance order every step of the way with pictures uploaded by supplier.
Note that order tracking only begins once initial payment has been made. It's normal to have a little difference between production and schedule. Your supplier will do his best to guarantee on time delivery.
View more details by clicking "Check Progress" under Order Tracking Solutions section on your order detail page.
Alibaba.com
Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.