How do I verify my email address?
To confirm/verify the registered email address for your Alibaba account, please sign in "My Alibaba" and you will see notice as below:
After clicking "confirm your email address now", our system will send an email to your registered email address for confirmation. Please sign into your email box to check the email and click "Confirm Email Address" to confirm.
If you don't receive the email, please either resend the confirmation email or change the registered email address for confirmation.
I want to change email, but have no access to my old one. What should I do?
Alibaba.com
Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.