Alibaba FAQ

How do I subscribe or unsubscribe from the email service on Alibaba.com?

Please follow the below steps to subscribe email service on Alibaba.com:

Step1) Sign in to My Alibaba - My Account;
Step2) Click on "Email preferences" to select the types of email;
How do I subscribe or unsubscribe from the email service on Alibaba.com?
Step3) To activate your subscription by toggling the button. A light color confirms successful subscription (48-hour update delay). Toggle the button off to unsubscribe (7-day processing).
How do I subscribe or unsubscribe from the email service on Alibaba.com?

Friendly reminder that this process can only be completed via PC.

Account Management

Why was my account deactivated due to security reasons? How do I unsubscribe from your mail list? What is a safe password? How do I change my email address? What can I do after received a new business card? Why I failed to log in IPP platform with my Alibaba.com account?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.