How do I remove my account information from Alibaba.com permanently?

Currently you can remove your account information from Alibaba.com if it meets the certain requirements.

1) If you’re EU users, please send your request to [email protected] for a further checking. You will get reply within 30 business days.

2) If you’re not EU users, please contact Alibaba.com Customer Service Team to get more support.

Account Management

Why was my account deactivated due to security reasons? How do I unsubscribe from your mail list? What is a safe password? How do I change my email address? What can I do after received a new business card? Why I failed to log in IPP platform with my Alibaba.com account?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.