Can I cancel orders due to the novel coronavirus in China?

According to the United States Centers for Disease Control and Prevention (CDC), “there is no evidence to support the transmission of 2019-nCoV [now named COVID-19] associated with imported goods." You can read more about this, and other frequently asked questions answered by the CDC here. As such, there is no need to cancel an order due to a coronavirus (COVID-19)-related concern.

Alibaba.com and its suppliers from China are working together to ensure smooth deliveries for each order on the platform. Every supplier is different, so if you have any further questions regarding your order, please contact your supplier directly.