What is EXW?
Ex Works (EXW) is a type of shipping term.
Under EXW, the Supplier is only responsible for making the order available for pickup at the Supplier's factory or another agreed-upon location. The Buyer bears the full responsibility, cost, and risk after the order leaves that location.
Alibaba.com
Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.