How do I leave feedback for my order?

Please follow below steps to leave feedback for your Trade Assurance order:

1. Go to Orders-All Orders, refine the order type as Completed, find the order and click “Write a review" button.

2. Write a review for both supplier and product, then click submit.

Also, you can view all your feedback and replies from the supplier in Orders-My Reviews.

Note:
1. Please do not include comments irrelevant to business or violate personal privacy, or your review may be rejected.
2. You can modify the review only once within 30 days of submitting it.

Order Feedback

How do I leave feedback for my order? How do I modify my feedback on the Trade Assurance order? How do I check supplier's feedback made by other buyers? How do I delete feedback for my Trade Assurance order? If I made negative review on orders, can supplier appeal for deleting it?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.