I have ordered my item, when will I get my invoice of Payment Terms?

You will receive an invoice during order shipment. Invoices will be sent to the designated email address you provided during the application process. You can update this email address within your Alibaba.com Payment Terms dashboard. You can also access and track your invoices and payments within this dashboard.

Order Payment

How do I manage my credit card on Alibaba.com? How do I apply for Alibaba.com Payment Terms? What APAC countries and regions enjoy the MasterCard payment promotion? What's the service fee of Trade Assurance? What is an IBAN code? Can I pay for multiple Trade Assurance orders at once?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.