How do I remove my bank account?

To remove your bank account already added/bound, please go to My Alibaba- Transactions- Bank/Card Accounts, find the bank account to remove, click "Details" and "Remove Bank Account" to delete it.

Later, you can add a new one with the correct bank account info to pay.

How do I verify my bank account for Online Bank Payment method?

Order Payment

How do I manage my credit card on Alibaba.com? How do I apply for Alibaba.com Payment Terms? What APAC countries and regions enjoy the MasterCard payment promotion? What's the service fee of Trade Assurance? What is an IBAN code? Can I pay for multiple Trade Assurance orders at once?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.