How to access the Web Trade Messenger

Web Trade Messenger allows you to instantly communicate with suppliers. You can view your entire chat history within the last 365 days. Web Trade Messenger is automatically launched when you click"Chat Now".

Business Negotiation

How can I delete an RFQ? How to recall messages in Messenger? Why my communication record disappeared in Message Center? Why cannot I find my chat history in Messenger? How to manage conversations in Messenger? How do I check my sent messages?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.