How do I get the documents for Customs Clearance?

Normally the supplier will provide the documentation for Customs Clearance.

Before importing goods from other countries, you need to check the documentation required by financial institution or the importing country regulation in your country. The rules, regulations, and laws are a bit different from country to country.

When you place order with the supplier on Aliabba.com, please fully discuss the import documentation issue with your supplier in avoid of any misunderstanding and shipment stuck at Customs.

Sourcing

What should I do when my shipment is held at Customs? What is Onsite Check? How do I know what certification that I need? What is the difference between Golden Suppliers and Verified Suppliers? How do I find certified products and suppliers? What is Express Account?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.