Are there any shipping restrictions on cargo dimension (volume), weight or categories?

FCL (Full Container Load)

This shipping service can only be used for non-hazardous goods and containers that are a standard size.

20GP → 28 CBM

40GP → 56 CBM

40HC → 68 CBM

45HC → 78 CBM

LCL (Less than Container Load)

This shipping service can only be used for general goods. It cannot be used for anything fragile, liquid, dangerous, unpackaged, or chemical. An oversized surcharge will be applied for shipments over 10,000KG/ shipment or 20CBM/ shipment.

Shipping

What is the price calculation date for ocean freight? How do I link my Trade Assurance order with my logistics order? What is EXW? How do I pay for my logistics order? When will you ship my ocean logistics order? What should I do if there is no ocean shipping quotation displayed?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.