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Others FAQ
Which payment methods does the Inspection Service support?
The Inspection Service supports payments made with MasterCard and Visa credit cards.
Inspection
What should I do if the inspection report indicates a failed or pending status?
What happens after payment is completed for inspection order?
How to contact the inspection company?
How do I cancel an inspection service?
How to apply refund for value-added service?
How to check the inspection result?
Alibaba.com
Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.