How to check the status of the Inspection Service?

After adding the inspection service, you could check the inspection status on order detail page by following below steps:

1. Go to My Alibaba - All orders, find the order and click View More to go to order detail page. You will find the inspection status under the "product inspection service" section.

2. Find the Inspection Status under Product Inspection Service section.

Inspection

What should I do if the inspection report indicates a failed or pending status? What happens after payment is completed for inspection order? How do I cancel an inspection service? How to contact the inspection company? How to apply refund for value-added service? How to check the inspection result?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.