How to check whether the payment of Trade Assurance Order is received?

To check whether the payment of Trade Assurance Order is received:

1. Go to Orders-All Orders, find the order and click View More to order detail page.

2. On order detail page, find Payment Records-Actual Amount Received. If the received amount >0, it means payment (partial or full) already arrived.

Order Payment

How do I manage my credit card on Alibaba.com? How do I apply for Alibaba.com Payment Terms? What APAC countries and regions enjoy the MasterCard payment promotion? What's the service fee of Trade Assurance? What is an IBAN code? Can I pay for multiple Trade Assurance orders at once?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.