How do I use Alibaba.com Payment Terms to pay for my orders?

Once you have qualified for a purchasing limit under this program, you can enter into a contract with any participating supplier, and request to pay with Alibaba.com Payment Terms. Depending on your agreement with suppliers, there may be a deposit due when you place the order – typically around 30% – which you can pay using any of the payment options available on Alibaba.com. Once you receive the invoice, you will have 60 days to pay the remaining balance. You can manage this in the Alibaba.com Payment Terms dashboard within your Alibaba.com account.

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