How do I manage my orders?

Please sign into My Alibaba- Orders- All Orders to view and manage your Trade Assurance orders.

Place Order

How do I cancel a Trade Assurance order? What is OneTouch? Can I change my shipping address? How do I modify my Trade Assurance order? Why cannot I add products to shopping cart? How to check Trade Assurance order status?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.