Alibaba FAQ

What should I do if I have language barriers with suppliers?

You can download Alibaba.com App to use Messenger's AI translator to trade with foreign suppliers, which supports up to 12 languages now.
What should I do if I have language barriers with suppliers?What should I do if I have language barriers with suppliers?

Business Negotiation

How can I delete an RFQ? How to recall messages in Messenger? Why my communication record disappeared in Message Center? Why cannot I find my chat history in Messenger? How to manage conversations in Messenger? How do I check my sent messages?

Alibaba.com

Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.