How will my order be impacted by the recent Novel Coronavirus (2019-nCoV) outbreak?
Every supplier is different. Your order will not necessarily be impacted, but it depends on the unique situation of the supplier you're working with. If your supplier is located in Wuhan, Hubei Province, delays are expected to continue. For the latest order updates, we advise that you contact your supplier directly.
Novel Coronavirus related
Will my shipment get delayed due to coronavirus?
Can the coronavirus be spread from packages or products shipped from China?
Suggestion on Cautiously Trading Medical supplies during the outbreak of Novel Coronavirus (COVID-19)
Impact of Novel Coronavirus on Alibaba.com assessment report
Impact of Novel Coronavirus (2019-nCoV) on Your Alibaba.com Order
Can I cancel orders due to the novel coronavirus in China?
Alibaba.com
Contacts and support channels for Alibaba.com customer service team, including email and live chat support, social media contacts, a knowledge base, and community forum.