Alibaba FAQ

If my order used multiple payment methods, what's the refund priority for different payment methods?

The default payment method priority for the refund are as below: 


If my order used multiple payment methods, what's the refund priority for different payment methods?

After-sales Service

How do I check the status of my dispute case? How do I return products for my Trade Assurance order? What can I do if refund is processed but my paying credit card is closed? How do I manage offline dispute? How do I deal with my Trade Assurance dispute? How to submit a complaint for offline order?

Alibaba.com

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